We had a terrible experience with the front desk staff, who were rude and confrontational. My children felt harassed by the janitor, who entered the room without knocking.

The room was comfortable and clean and

I appreciated the friendly staff who made me feel welcome right away. The location was fantastic with plenty of parking, making it easy for our family. Unfortunately, we encountered some noise from other guests that disrupted our sleep.

Close proximity to shopping center, well-maintained pool area, effective management response

The fire alarm going off multiple times at night was incredibly disturbing!!! The unclean conditions in the room need addressing!!! A more proactive approach to housekeeping and maintenance could elevate the experience significantly!!!

The rooms are clean and well-maintained. Staff is friendly and accommodating. The location is convenient with easy access to shopping and restaurants. WiFi worked well for my needs. Breakfast options include hot items like cereal and waffles. 🥞

The location of this hotel was fantastic for our family. We enjoyed exploring the nearby mall and had a lot of fun visiting the local parks. The accessibility made it easy for us to experience everything Roanoke has to offer, and we really appreciated the amenities.

My kids wished there were more family-friendly activities on-site.

the room wasn't ready when I arrived but the staff was great and helped me quickly. the bed was perfect and I slept really well. breakfast had hot waffles, and the lobby was super clean.

Great stay, convenient location

I really enjoyed my recent stay here! The staff were attentive, and I loved the spacious and clean king room—a perfect fit for my needs. The breakfast had a nice variety with warm items that made my mornings brighter.

can just recommend for a two-day stay

Clean room, friendly staff, with the bonus of a delicious complimentary breakfast to energize your morning explorations, making it easy to visit nearby attractions like the Virginia Museum of Transportation.

Everything was exemplary.

The pool area shows good maintenance for families looking to unwind after a day of travel. Ample breakfast options, including hot items, cater to diverse tastes, making mornings easier for busy travelers.

Significant cleanliness issues throughout the hotel caught my attention, particularly in the bathrooms where signs of neglect were evident. Old, flat pillows offered little comfort, and a poorly maintained mattress left a lot to be desired for a restful night. I encountered some noise disturbances, likely from nearby rooms, which made it challenging to catch some Zs. Additionally, the lack of available extra pillows and a troubling discovery of bed bugs on an extra blanket created an unsettling environment. The overall state of the hotel suggests it might benefit from a refresh to meet guests' expectations.

amazing pillows for a restful stay close to the airport

Incredible comfort and friendly hospitality.